District Manager Accounts

School districts must have at least one representative in the TSF2 with the District Manager (DM) user role. DMs serve as CCTS’s primary point of contact and provide guidance to TSF2 users in their district throughout the survey process.

If you are the person who should have the DM role in your district but do not currently have DM account permissions (or don’t know if you do), email CCTS and we can add or update your TSF2 account.

Account Permissions for DM Users

District Managers have all the Post-School Survey user permissions for all schools in their district. They can:

Perform all tasks related to verifying Leaver Survey Lists (add, delete, review, verify, reset)
Perform all tasks related to Conducting the survey (start, edit, submit)
View post-school outcome reports and presentations

DMs also have the following unique permissions:

Unlock surveys that have been submitted, as needed
Add new user accounts for LV, CS, and VPSO users

DMs cannot add other District Managers or deactivate TSF2 accounts. To add a new DM or deactivate an account in your district, please email ccts@seattleu.edu.

It’s up to DMs to determine how to assign TSF2 user roles in your district, depending on what best serves your team. If you have questions about assigning user roles, please contact CCTS.

Post-School Survey Responsibilities

Direct TSF2 users to guidance materials
Provide support and reminders to TSF2 users as needed
In the TSF2 (as needed):
- Add and edit user accounts
- Inform CCTS if any user accounts need to be deactivated
- Monitor survey activity and response rates
- Unlock submitted leaver surveys for editing, as needed

District Managers play the important role of monitoring TSF2 activity for all schools in their district throughout the survey process. DMs should be knowledgeable about the survey processes and able to direct TSF2 users to guidance materials and support resources, as needed.

With CCTS support, DMs are responsible for creating and updating user accounts for anyone in their district who works on the survey. If there are any user accounts that no longer need to be active for your district, DM’s should email CCTS and request those accounts be deactivated.

DMs should also monitor survey activity, ensuring that all schools verify their Leaver Survey Lists, make survey phone calls, and reach a response rate of 70% or higher (see Module 2 for details about response rates). DMs should also be available to unlock leaver surveys, as needed, if updates need to be made after they’ve been submitted.

Next: Prepare for the Post-School Survey