Enter Survey Responses Directly into the TSF2

From June 1-November 1, TSF2 users with CS roles are responsible for placing phone calls to former students, asking survey questions, and accurately recording their responses in the TSF2. When CS users place phone calls to former students, they should be logged into the TSF2, entering the information as it’s being shared with them.

Connect with the Former Student or Designated Family Member

The people who answer the survey questions are referred to as survey respondents. Typically, the most accurate information comes directly from former students. Connecting with former students is also a great way to continue to promote self-determination.

If it’s not possible to talk with a former student, a parent or family member who has direct knowledge of the former student’s work and education history is eligible to answer the survey questions. Ideally, this is someone that student designated as an alternate contact before they left high school.

Track Contact Attempts

Throughout the survey process, survey conductors should track their attempts to contact former students. CCTS recommends that if you’re unable to connect with a former student on the first call, try back at least two more times on different days and times. The goal is to have survey responses from at least 70% of your former students.

Submit All Surveys

Surveys must be submitted for all leavers, whether they answer the survey questions or not. Within the survey, CS users can indicate if they were unable to reach a former student for any reason. These surveys are still submitted as complete, and the former students are categorized as non-responders.

Next: Survey Format